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Complaints

Name: Christians Against Poverty UK
Price range: $

11 May 2022

Our complaint procedures.

We have separate complaints procedures for the different areas of our work:

CAP Debt Help

CAP Job Clubs, CAP Life Skills

Money coaching

Supporters

If you do not fall under any of the categories listed above please see our miscellaneous complaints procedure.

Miscellaneous

Some struggles are invisible

Find out more

Face-to-face, ongoing support is essential

Give monthly
Give once
Increase gift

Here's what your regular gift makes possible:

£12

£15

£25

could open up seven face-to face debt coach appointments, providing vital connection

could guide someone from their first helpline call to going through a Debt Relief Order

could assess ten people with additional needs to ensure they are suitably supported

Your donation will be matched!

New monthly gifts will be matchfunded for the first 3 months*

You give £15.00, we'll receive £30.00

*Applies to all new monthly gifts set up before 31 Oct 2025, up to a total of £15,000

Thank you for thinking of making a donation to support our work!
The minimum donation we accept is £1. This is to ensure we cover admin and processing costs.

Thank you for thinking of making a donation to support our work!
For any donation amount above £25,000, please contact [email protected] to make the donation directly.

Here's what your gift makes possible:

£20

£30

£50

could open up a face-to face debt coach appointment, providing vital connection

could assess someone with additional needs to ensure they are suitably supported

could answer 25 first calls to our helpline, bringing hope and support to those in financial crisis